customer experience – Las Vegas News

Southwest’s Stunning New Seating Fix: Best for Customers?

February 11, 2026February 11, 2026 SnapLive Newsairline strategy, assigned seating, boarding process, customer experience, customer satisfaction, passenger feedback, seating policy, Southwest Airlines, travel community, travel frustrations0 comment

Southwests stunning new seating policy is stirring up excitement and debate among travelers, as the airline seeks to balance organized boarding with the free-spirited charm that made it a favorite. Will this shift enhance your travel experience or strip away the spontaneity that Southwest is known for? Read More

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AI’s Impact: Must-Have Insights on Job Security in Casinos

February 4, 2026February 4, 2026 SnapLive NewsAI job security, AI technology, artificial intelligence, automation in casinos, casino employment, casino operations, casinos, customer experience, future of work, job displacement0 comment

As AI revolutionizes the way casinos operate, questions surrounding AI job security in casinos become more pressing. While these advancements promise enhanced efficiency and customer experiences, they also spark concerns about the potential displacement of workers in this vibrant industry. Read More

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Gaming Entrepreneur’s Exclusive Call to End Nickel-and-Diming

January 8, 2026January 8, 2026 SnapLive Newscasino fees, customer experience, customer loyalty, gaming entrepreneur, gaming industry, hospitality industry, Las Vegas casinos, nickel-and-diming, pricing strategies, transparency in gaming0 comment

In a refreshing push for customer-centric practices, a leading gaming entrepreneur is calling for an end to the frustrating trend of nickel-and-diming customers, urging casinos to prioritize genuine hospitality over hidden fees. As the gaming industry evolves, this appeal raises critical questions about how to enhance the guest experience and foster lasting loyalty. Read More

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Exclusive Investment: Stunning Properties for 50th Anniversary

January 7, 2026 SnapLive News50th anniversary, customer experience, Exclusive Properties, gaming industry trends, Hospitality Investments, investment opportunities, Las Vegas real estate, new developments, Property Renovations, Station Casinos0 comment

As Station Casinos prepares to celebrate its 50th anniversary, exciting investment opportunities in Las Vegas are on the horizon, promising to enhance both guest experiences and the vibrant atmosphere of this iconic destination. Dont miss your chance to be part of this remarkable evolution in the heart of the entertainment capital! Read More

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Water Main Break: Disruptive Casino Service Emergency

November 14, 2025 SnapLive Newscasino service disruption, customer experience, emergency management, flooding impact, infrastructure resilience, Las Vegas Strip, service delays, tourist safety, urban infrastructure challenges, water main break0 comment

A water main break on the Las Vegas Strip recently sent shockwaves through bustling casinos, creating chaos and service disruptions that left many guests feeling frustrated and confused. As staff scrambled to manage the flooding, questions about infrastructure resilience in high-traffic areas became a pressing concern for both businesses and visitors alike. Read More

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FAA Reduces Air Traffic: Exclusive Benefits for Travelers

November 6, 2025November 6, 2025 SnapLive Newsair travel benefits, airline fuel efficiency, aviation news, congestion management, customer experience, FAA air traffic reduction, flight safety, high-volume airports, on-time performance, travel efficiency0 comment

The FAAs air traffic reduction is set to transform the travel experience, promising fewer delays, enhanced safety, and a more enjoyable time at airports. Get ready for a smoother journey as this strategic move reshapes how we fly! Read More

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MGM Execs’ Stunning Pricing Shift: Addressing Summer Complaints

October 30, 2025 SnapLive Newscustomer experience, dynamic pricing, guest satisfaction, hotel pricing, Las Vegas hospitality, MGM pricing strategy, MGM Resorts, promotional offers, summer complaints, travel industry trends0 comment

MGMs pricing strategy is undergoing a dramatic transformation as executives take decisive steps to address summer complaints and better meet the needs of their guests. With a renewed focus on value and transparency, MGM is eager to reshape its reputation and win back the hearts of vacationers. Read More

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Off-Strip Casino Names Stunning New General Manager

September 15, 2025 SnapLive NewsCasino Leadership, casino marketing, Community Engagement, customer experience, entertainment options, gaming industry trends, General Manager, Las Vegas gaming, Local Casinos, Off-Strip Casino0 comment

In an exciting twist for the Las Vegas gaming scene, the off-strip casino has appointed a stunning new General Manager, poised to reshape the local favorite with innovative strategies and a fresh vision for the off-strip casino experience. This move signals a broader trend as these venues seek to enhance their unique identities and attract both locals and visitors alike. Read More

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Las Vegas Resorts: Stunning Fees Drive Customers Away

August 25, 2025August 25, 2025 SnapLive Newsall-inclusive pricing, customer experience, guest satisfaction, hidden costs, hotel industry trends, hotel transparency, Las Vegas resorts, Las Vegas travel, resort fees, travel frustrations0 comment

Las Vegas resorts have long dazzled travelers, but rising resort fees may be dimming that shine. With additional charges creeping in at check-in, many guests are left questioning if the allure of Sin City is worth the surprising costs. Read More

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UNLV Sportsbooks: Exclusive Insights on Continued Success

August 21, 2025August 21, 2025 SnapLive Newsbetting technology, Community Engagement, customer experience, Dan Mullen, innovative betting options, Las Vegas gambling, market resilience, sports betting, sportsbook success, UNLV sportsbooks0 comment

UNLV sportsbooks have carved out a niche of success in Las Vegas, thanks to their innovative offerings and focus on customer experience. With insights from industry leaders, it’s clear that their continued success is a testament to adaptability in a competitive landscape. Read More