customer relations – Las Vegas News

NV Energy’s Exclusive $63M Refunds for Overpaid Customers

February 25, 2026February 25, 2026 SnapLive Newsbilling discrepancies, customer relations, customer trust, financial relief, Nevada Public Utilities Commission, NV Energy refunds, overpaid customers, residential accounts, small business accounts, utility billing0 comment

NV Energy refunds are making waves as the utility announces a remarkable $63 million in repayments to customers who have been overcharged—a decision aimed at restoring trust and providing much-needed relief to thousands of households. This significant refund not only highlights billing inaccuracies but also showcases NV Energys commitment to its customers financial well-being. Read More

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Las Vegas Smog Shops: Exclusive Struggles Post-Cyberattack

September 9, 2025 SnapLive Newsair quality regulation, customer relations, cyberattack impact, cybersecurity measures, environmental standards, financial strain, Las Vegas smog shops, local business challenges, operational disruptions, recovery strategies0 comment

Las Vegas smog shops are facing an uphill battle in the wake of a recent cyberattack, revealing the hidden challenges that impact not just their operations, but also the communitys air quality and well-being. As these essential businesses navigate the aftermath, the importance of robust cybersecurity has never been clearer. Read More

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Alaska Airlines’ Exclusive Comeback After Major Tech Outage

July 24, 2025July 21, 2025 SnapLive Newsairline crisis management, airline industry news, Alaska Airlines, crisis response, customer communication, customer relations, operational efficiency, tech outage, technology in aviation, travel disruptions0 comment

After facing a significant tech outage, Alaska Airlines is soaring back with resilience and adaptability, reminding us how crucial effective crisis management can be. With transparency and quick communication, the airline aims to rebuild trust with travelers shaken by the unexpected disruption. Read More